Tag: leaders

How Smart Leaders Can Stop Doing Stupid Things: Three Steps to Increase Your Self-Mastery

March 5, 2018 | By | Add a Comment

Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom. – Victor Frankl I used to be a customer service representative’s nightmare: indignant, self-righteous and impersonal. I rationalized my behavior as I turned human beings into objects. I […]

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